ARTICLE 1 – PURPOSE
The purpose of this contract is to regulate the rights and obligations of the parties regarding sales conducted via the www.mumywrap.com website, in accordance with the provisions of the “Regulation on Distance Contracts” published in the Official Gazette No. 25137 dated 13.06.2003.
ARTICLE 2 – DEFINITIONS and SCOPE
This Agreement covers the provisions regarding distance sales, where the sale of goods or services is executed remotely via electronic means, without the simultaneous physical presence of the parties, and involves the delivery or performance of the goods or services to the consumer immediately or at a later date.
ARTICLE 3 – LEGAL BASIS
This Agreement is prepared based on the provisions of Law No. 6502 on the Protection of the Consumer and the “Regulation on Distance Contracts” dated 27.11.2014.
ARTICLE 4 – PARTIES and SUBJECT OF THE CONTRACT
4.1 – SELLER
Title: The Mummy Wraps
Website: www.mumywrap.com
Address: Tirilye Mahallesi, Mudanya / BURSA
E-mail: info@mumywrap.com
4.2 – BUYER
The natural or legal person who is a member of and/or places an order on the www.mumywrap.com website. The address and contact information provided during registration or ordering shall be valid.
4.3 – SUBJECT OF THE CONTRACT
The nature, quantity, sale price, payment method, and all other information regarding the product/products subject to this contract are clearly stated on the website during the ordering process.
4.4 – ACCURACY OF INFORMATION
The Buyer accepts and declares that they have read and approved the product information and sales conditions before placing the order.
4.5 – INFORMATION CHANGES
The Seller reserves the right to change product information and prices on the site without prior notice. However, information related to orders already placed by the Buyer cannot be changed.
4.6 – RIGHT OF WITHDRAWAL
The Buyer has the right of withdrawal under the conditions set forth in Article 6 below.
ARTICLE 5 – GENERAL PROVISIONS
5.1 – DECLARATION and CONFIRMATION
The Buyer declares that they have read, understood, and accepted the pre-contractual information and the provisions of this contract by confirming electronically before the order.
5.2 – DELIVERY TO A THIRD PARTY
If the order is to be delivered to a person/organization other than the Buyer, the Seller is not responsible if the recipient refuses to accept the delivery.
5.3 – SELLER’S LIABILITY
The Seller is responsible for delivering the product subject to the contract in accordance with the specifications in the order, complete, with undamaged packaging, and along with any documents such as warranty certificates and user manuals.
5.4 – PAYMENT and DELIVERY
Full and complete payment of the product price via the payment method chosen by the Buyer is a prerequisite for delivery. If the payment is not completed or is cancelled for any reason, the Seller’s delivery obligation ceases.
5.5 – UNAUTHORIZED CREDIT CARD USE
If the bank does not make the payment to the Seller due to the unlawful use of the Buyer’s credit card by unauthorized persons without the Buyer’s fault, the Buyer is obliged to return the product delivered to them to the Seller within 3 (three) business days. In this case, the return shipping costs belong to the Buyer.
5.6 – FORCE MAJEURE
Delivery may be delayed or not possible in cases of force majeure beyond the Seller’s control (such as war, terrorism, fire, earthquake, flood, strike, interruption of transportation, power outage). The Seller is obliged to notify the Buyer of this situation. The Buyer may cancel the order, request replacement with a similar product, or request the delivery to be postponed until the impediment is removed. If the order is cancelled, the amount paid by the Buyer will be refunded within 14 (fourteen) days.
5.7 – WARRANTY and SERVICE
Faulty products under warranty can be sent to the address specified by the Seller for repair within the framework of the warranty conditions.
ARTICLE 6 – RIGHT OF WITHDRAWAL
6.1 – TERM and NOTIFICATION
The Buyer has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product to themselves or the person/organization at the address they specified, without giving any reason and without paying any penalty. To use the right of withdrawal, written notification must be made within this period via e-mail to info@mumywrap.com, the contact form on the website, or other communication channels.
6.2 – RETURN CONDITIONS
For the right of withdrawal to be applicable:
The product must be unused, and its original box and packaging must be undamaged.
The original invoice (and any promotional products, if applicable) must be returned.
The product price will be refunded to the Buyer within 10 (ten) days following the receipt of the withdrawal notification and the product returned in compliance with the return conditions by the Seller.
6.3 – EXCEPTIONS
The right of withdrawal cannot be exercised for products customized according to the Buyer’s request, perishable goods or products with an expired expiry date, opened software, programs, DVDs, CDs, cassettes and books, disposable products, and other goods which by their nature are not suitable for return.
6.4 – RETURN COSTS
In returns made using the right of withdrawal, the shipping costs are borne by the Buyer.
ARTICLE 7 – ENTIRE AGREEMENT and ACCEPTANCE
The Buyer declares that by completing the order, they have read, understood, and agreed to all provisions of this contract.
